Eversund | Where ideas connect

Healthcare doesn’t have an AI problem. It has a data problem.

Everyone is talking about how Artificial Intelligence (AI) will transform healthcare in America. I’m not convinced that’s actually the core issue. Before AI can do anything meaningful in healthcare, there’s a much more basic problem that still hasn’t really been solved.

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Finance doesn’t run on money, it runs on trust.

The essence of finance is actually time travel. That might sound like a strange way to describe it, but if you think about it, that’s really what finance is. Saving moves resources from the present into the future. Financing moves resources from the future back into the present. Every financial system is essentially a mechanism for exchanging value across time. But that leads to a bigger point. Finance is not really about money. Money is just the thing we use to represent value. The thing that actually makes finance work is trust. Because every financial transaction is ultimately a promise about the future.

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Close more deals with just 4 questions

In B2B sales, there are, generally speaking, three stages to a sales process. Demand creation, where you educate the prospect about their problem and the art of the possible in how to solve it. Selling, where the prospect has identified a problem and is looking for a solution. And order taking, where someone has a clearly defined need and a comprehensive understanding of what the solution is, and is only looking for which solution provider to select, typically through a formal RFx process.

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Article

Why “People, Process, and Technology” isn’t fixing your problems

5 min read

If you’ve spent any amount of time around digital transformation, change management, consulting, or enterprise software, you’ve probably heard the phrase “people, process, and technology” more times than you can count. The framework has become so common that it is often treated as a checklist. Need to improve performance? Buy a new technology. Then adjust the process and train the people. The problem is that it rarely works that way. In fact, I would argue that one of the reasons so many transformation initiatives struggle is because people have misunderstood what “people, process, and technology” was supposed to mean in the first place. The framework is often presented as three separate buckets that need to be addressed. The reality is that they are interconnected. Change one, and you inevitably impact the others.